Policies
Privacy Policy
What we collect, why we collect it, and what we never do with it.
Information we collect
We collect only what is needed to sell and deliver a diamond to you:
- Contact details: name, email address and phone number
- Shipping and billing addresses
- Order history and correspondence with our specialists
- Account credentials, if you create an account
- Basic site analytics such as pages visited
How we use it
Your information is used to process orders, arrange insured delivery, provide customer support, and — where you have opted in — send occasional updates about new inventory and live drops. You can unsubscribe at any time.
What we don't do
We do not sell, rent or trade your personal information. We share data only with the service providers required to complete your order, such as payment processors and shipping carriers, and only to the extent needed.
Payment data
Card details are handled by our payment processor and are never stored on our servers.
Your choices
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to record-keeping obligations that apply to jewellery sales. Contact us to make a request.